rk99 Deposit Guide: Adding Money From Your Phone
Read this page once and you will be able to fund your account on the first try, pick the right wallet for the amount you want to send, and fix a stuck transfer without waiting for someone else to explain it to you.
On This Page
- Four Ways In: Choosing Your Wallet
- From Open to Paid: The Four Taps
- Each Wallet, Tap by Tap
- What a Deposit Costs You: Minimums, Speed and the Bonus
- When a Transfer Fails: Five Causes and the Fix
- Proof of Identity Before Your First Payout
- Cash-In Questions, Answered
- Open Your Account and Send the First Amount
The cashier is the part of your account where money goes in and comes out. On rk99 it sits behind one button on the home screen, and it opens as a normal web page, so it works the same on a cheap Android phone, a browser tab on a laptop, or the app you installed from our App page.
Every method below transfers from a wallet or bank account that carries your own name. That single rule explains most of the deposits that go wrong, so keep it in mind before you tap send. The rest of this guide is the tap order, the timing, and the repair steps.
Four Ways In: Choosing Your Wallet
All four options accept the same smallest amount and credit at the same speed. Pick by what is already open on your phone, not by a difference in speed.
| Method | Smallest deposit | Money arrives | Fee charged by rk99 | Best for |
|---|---|---|---|---|
| bKash | ৳250 | About 3 minutes | No fee | The wallet most players already use daily |
| Nagad | ৳250 | About 3 minutes | No fee | Quick approval when bKash is busy at night |
| Rocket | ৳250 | About 3 minutes | No fee | Players who prefer USSD without opening an app |
| Bank Transfer | ৳250 | About 3 minutes | No fee | Larger amounts that would hit a wallet limit |
rk99 adds nothing on top of your deposit. Your wallet operator or bank may apply its own charge under its own rules, and that amount is set by them, not by us.
From Open to Paid: The Four Taps
The order below is the same for every method. Only the wallet screen in the middle changes.
-
Open the cashier and pick a method
Log in, tap the deposit button, and choose bKash, Nagad, Rocket or Bank Transfer. The page then shows the exact number or account you need to send to. Copy it rather than typing it from memory.
-
Enter the amount you want to send
Type the figure in taka. Anything from ৳250 upwards is accepted. If your first deposit should trigger the welcome bonus, send at least ৳250 and keep the bonus terms in mind before you lower the figure.
-
Approve the payment inside your wallet
Leave the rk99 tab open and switch to bKash, Nagad or Rocket. Send the money, enter your PIN, and wait for the confirmation message from the wallet. Do not close the rk99 tab while you do this.
-
Return and check the balance
Come back to the rk99 tab. The screen changes from pending to paid, and the balance updates. Keep the wallet confirmation message until the balance moves, because it holds the transaction ID you need if anything goes wrong.
Each Wallet, Tap by Tap
Written for the phone in your hand. Numbers and account details always come from the cashier page itself, never from this article.
bKash
Open the bKash app and choose Payment if the cashier shows a merchant number, or Send Money if it shows a personal collection number. Paste the number, enter your amount, then confirm with your PIN.
- Check the number twice before you confirm. A single wrong digit sends your money to a stranger.
- The wallet must be registered in your own name, matching the name on your rk99 account.
- Screenshot the confirmation message. It carries the transaction ID used for any follow-up.
Nagad
Open Nagad, tap Send Money, and enter the collection number from the cashier page with the amount. Confirm with your Nagad PIN and wait for the SMS before switching back.
- If the app shows a "limit exceeded" message, send a smaller amount or move to bank transfer.
- Keep the rk99 cashier page open in another tab. Closing it can leave the order in pending.
- Deposits from a friend's or relative's Nagad account cannot be matched to your account.
Rocket
Dial the Rocket USSD menu or open the app, choose Send Money, and type the number shown on the cashier page. Enter the amount, then your PIN, and read the confirmation SMS carefully.
- Type the full number exactly as shown, including the operator prefix.
- On USSD, do not press back in the middle of the menu. Finish the flow or cancel it cleanly.
- If the SMS never arrives, check your phone balance and signal before trying again.
Bank Transfer
Copy the account name and account number from the cashier page into your banking app. Put your rk99 username in the reference or remarks field so the payment can be matched to you quickly.
- The sending account name should match the name on your rk99 profile.
- Reference field left empty is the most common reason a bank deposit sits unclaimed.
- Bank entries posted after the branch cut-off may show up on the next working day.
What a Deposit Costs You: Minimums, Speed and the Bonus
Every figure on this page comes from the same table that the cashier uses, so what you read here is what you will see on screen.
| Smallest accepted deposit | ৳250 |
| Time to reach your balance | About 3 minutes |
| First deposit bonus | 140% up to ৳17,000 |
| Wagering on bonus money | 16 times |
| Reload bonus on later deposits | 14% |
| Daily cashback | 0.5% |
| Smallest withdrawal | ৳700 |
| Withdrawal processing | About 29 minutes |
| Daily withdrawal ceiling | ৳180,000 |
| Referral reward | ৳400 |
How the wagering figure looks on a small deposit
- You deposit৳1,000
- Bonus added at 140%৳1,400
- Total playing balance৳2,400
- Wagering needed at 16 times৳38,400
The bonus is optional in spirit if not in mechanics: check the terms before you accept it, because bonus money carries the 16 times requirement and cannot be withdrawn until that is cleared. A deposit made without the bonus does not carry it.
When a Transfer Fails: Five Causes and the Fix
Almost every complaint we see falls into one of these five rows. Find your symptom, apply the fix, and only then open a chat.
| # | What you see | Likely cause | What to do |
|---|---|---|---|
| 1 | Wallet says sent, rk99 balance unchanged | Cashier page was closed or the order timed out before confirmation | Reopen the cashier, wait a few minutes for the credit, then send the wallet transaction ID through live chat |
| 2 | "Amount too small" on the cashier page | The figure typed was under the ৳250 floor | Raise the amount to ৳250 or more and send once, not twice |
| 3 | Wallet shows "limit exceeded" | Your wallet has reached its own daily or monthly sending cap | Send a smaller amount, wait for the wallet limit to reset, or switch to bank transfer |
| 4 | Money reached the right number but the account name looks wrong | The wallet is registered to someone else in the household | Deposit from a wallet in your own name only; the mismatch will block withdrawal verification later |
| 5 | Bank transfer not visible after a day | Reference field left empty, so the payment could not be matched | Send the transfer slip, the account number used and your rk99 username to live chat |
Chat is open 24 hours a day, every day. Have the transaction ID, the amount and the sending number ready before you start, because those three details are what the agent needs first.
Proof of Identity Before Your First Payout
You can deposit and play long before this step. It only becomes necessary when you ask for money out.
Before your first withdrawal, send one clear photo of a document that carries your name and photograph. We accept a National ID Card (NID), a Passport, or a Driving Licence. The name on the document should match the name on your profile and on the wallet you deposited from, because that is how the payment gets traced back to you.
Review usually finishes within 6 hours. Once the check is clear, withdrawals leave at the usual speed of about 29 minutes, with a smallest withdrawal of ৳700 and a daily ceiling of ৳180,000. If a document is blurred or the corners are cut off, the review restarts, so take the photo in daylight against a plain surface. The full route, including the withdrawal form itself, is on our Withdrawal & KYC guide.
A deposit is real money leaving your wallet, so set the amount before you open the cashier, not after. Play within a budget you can replace, take breaks when the session stops being fun, and use the tools on our Responsible Gaming page if you want to set a limit. Only players aged 18 or older may hold an account.
Cash-In Questions, Answered
The eight things players ask most often at the deposit screen, answered in the order they usually come up.
What is the smallest deposit rk99 accepts?
৳250. Anything below that is rejected by the cashier before it reaches your balance, so a partial send does not help. If ৳250 is more than you wanted to spend today, wait rather than deposit and redeposit.
How long does a bKash deposit take to show up?
About 3 minutes for all four methods. The waiting begins when the cashier order is created, not when you finish the wallet screen, which is why closing the tab too early is the usual reason a payment hangs.
Do I pay a charge on top of the amount I send?
rk99 adds nothing. The amount you send is the amount credited. Your wallet operator or bank may charge its own fee under its own schedule, and that is deducted on their side before the money leaves.
Can I deposit before my documents are checked?
Yes. Verification is only required before your first withdrawal. You can deposit and play straight after registration, and you can send the NID, passport or driving licence photo at any point before you request a payout.
The money left my wallet but my balance did not move. What now?
Wait a few minutes first, then reload the cashier. If the balance is still wrong, open live chat with the wallet transaction ID, the amount and the number you sent from. That combination is enough to trace the payment without asking you for anything else.
Does my deposit qualify for the welcome bonus?
A first deposit of ৳250 or more can take the 140% bonus up to ৳17,000. Bonus money comes with a 16 times wagering requirement, so read the terms on the Bonus & VIP page and decide whether you want it before you deposit.
Can I send money from a friend's Nagad account?
No. A deposit has to come from a wallet or bank account in your own name. A third-party payment cannot be matched to your profile during verification, and the amount may be returned to the sender instead of credited to you.
How much can I take out, and how fast?
The smallest withdrawal is ৳700 and the daily ceiling is ৳180,000. Once your documents are cleared, most payouts process in about 29 minutes. Higher VIP levels raise the daily ceiling, and the ladder is listed on the Bonus & VIP page.
Open Your Account and Send the First Amount
Registration takes a few minutes and needs only a phone number. Once you are in, the cashier is one tap away and the smallest first deposit of ৳250 is enough to start.
Already registered but the cashier asks for a password you have forgotten? The login page walks through the reset in three steps.