rk99 Login
Sign in with the mobile number you registered in Bangladesh. The form takes your number and password, then opens your balance, open bets and cashier. If it refuses you, one of the six fixes below usually ends the trouble.
- 18+ only
- SSL encryption
- 24/7 live chat
- bKash · Nagad
Sign in to your account
One account per person. Takes about twenty seconds.
Three ways in: mobile number, username or app
Most players in Bangladesh sign in with a phone number. rk99 also accepts the username you chose at registration, and the Android app holds the session open so you rarely type anything at all. The table shows what each route asks for, and where it saves you time.
| # | Route | What you enter | When it helps |
|---|---|---|---|
| 1 | Mobile number | 11-digit number plus password | The default route for nearly everyone. The number must be the same one you used for bKash or Nagad deposits, otherwise the cashier shows a different balance. |
| 2 | Username | Username plus password | Handy after a SIM change or when a number is shared with family. The username was set during registration and cannot be swapped later. |
| 3 | Android app | Nothing after the first sign-in | The app keeps you inside until you log out, which suits one personal handset. Install it from the rk99 app page rather than a file shared in a chat group. |
You cannot mix the routes inside one session. Pick the number or the username and stay with it, because a support agent will check the same detail when you ask for help with a stuck withdrawal.
When login fails: six fixes that usually work
Nearly every failed rk99 login comes down to six causes. Read the middle column first, because the fix follows from it.
| # | What you see | Why it happens | What to do |
|---|---|---|---|
| 1 | Password not accepted | Caps lock is on, or the browser still holds an older saved password. | Type it once in a plain text field to see it, then clear the saved password in your browser or phone keychain. A reset by SMS takes about a minute and replaces the old one. |
| 2 | SMS code never arrives | Congested network, a full inbox, or the number typed with a country code. | Wait a full minute before asking again, since repeated requests queue behind each other. Enter the number as 01XXXXXXXXX, keep the SIM in the phone, and check any messaging app that filters texts. |
| 3 | Page freezes or reloads | Stale cached files or a weak mobile connection. | Reload once, then clear site data for rk99.games and try again. On a slow line the app is steadier, because the session lives on the device instead of the browser. |
| 4 | Account not found | A second number or a nickname was used at registration. | Try the other number, then the username you picked. Live Chat can confirm which number sits on the account after a few checks and will never ask for your password. |
| 5 | Signed out on every visit | Private browsing, or the remember box left unticked. | Allow cookies for rk99.games, leave private mode, and tick Keep me signed in. Cleaner apps that wipe data at shutdown also end the session every time. |
| 6 | App login blocked | An older build that no longer matches the server. | Remove the old install, download version 2.8.10 from the app page, and allow browser installs once during setup. After that the app opens straight to the lobby. |
Getting in takes four short steps
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Enter the registered number
Type the 11-digit Bangladeshi mobile number used at sign-up. Local format starting with 01 works, and so does the full +880 version. Check for a stray space before you carry on.
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Type the password exactly
Passwords are case sensitive. Switch the keyboard to English if a Bangla layout is active, and use the keyboard's own preview key to see what you typed before pressing the button.
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Choose the session length
Tick Keep me signed in only on a phone that stays with you. Leave it empty on a shared handset, at a cyber café or on a borrowed device, because the session runs until you log out.
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Press Log In and look at the top bar
Your balance, open bets and cashier load first. From there the casino lobby and the football markets are one tap away, and your last game is still in the list.
Five habits that keep your account safe
Every login is a small door into your money. These five habits cost nothing and cover almost every way an account gets taken.
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Use a password made only for rk99
Reusing a password from email or social media is how most accounts get stolen. Pick something new for the cashier, at least twelve characters, and keep it in a password manager rather than a note on the phone.
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Never pass on the SMS code
No staff member, agent or chat operator needs the code sent to your phone. Anyone asking for it is trying to reach your balance. Treat it the way you treat a bKash PIN.
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Check the address before typing
Sign in at rk99.games and nowhere else. Bookmark the page once. Search results and message links sometimes lead to copies that look identical but record every character you enter.
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Log out on a shared handset
If a friend's phone or a shop computer was used, close the session with Log Out instead of shutting the tab. Most mobile browsers keep the session alive in the background.
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Install the app from the official page
The build we describe is version 2.8.10, available on the app download page. Files passed around in chat groups can carry code that reads whatever password you type.
If anything looks wrong, change the password first and then open 24/7 Live Chat. That order closes the door before you explain the problem.
Forgot the password? Reset it in three steps
The reset route runs on the same mobile number as the login, so there is nothing extra to remember.
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Ask for a reset code
Tap Forgot password under the form and type the number you log in with. The code arrives by SMS on that SIM, so nothing has to be written down or remembered twice.
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Confirm the code once
Enter the digits inside the window shown on screen. If it expires, request a fresh code a single time and wait a minute, because a second request cancels the first one.
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Set a password you have not used elsewhere
Confirm the new password and sign in normally. Sessions on other devices drop out after a reset, which is expected. If the reset page refuses the number, ask Live Chat to check it.
Login questions answered without the runaround
Why does the login work on Wi-Fi but not on mobile data?
Mobile networks in Bangladesh sometimes serve a cached copy of the page, so the form looks correct but never sends. Toggle airplane mode for a few seconds and reload. If the app is installed, use it on data instead of the browser, and set the phone clock to automatic time, because a wrong clock breaks secure sessions.
Can two people use the same account at once?
No. One account belongs to one person, and a second sign-in from another device usually ends the first session. Sharing also puts withdrawals at risk, because identity checks need the account holder's own documents. Family members should open separate accounts from the registration page instead of passing a password around.
I forgot which number I registered with. What now?
Open 24/7 Live Chat with the username, the amount of your last deposit and the method you used, such as bKash, Nagad or Rocket. Support can confirm which number ends the account so you try the right one. They will not ask for your password, and you should not offer it.
Is it safe to log in on a cyber café computer?
Only for a quick look, and always press Log Out before you leave the chair. Never tick Keep me signed in there and never save the password in that browser. If you plan to deposit or withdraw, do it on your own phone, where the session and the SIM stay with you.
Does the app ask for a password every time?
Only after you log out or clear the app data. Version 2.8.10 keeps the session on the device, so the app opens straight to the lobby. That is convenient, and it is also why a screen lock matters: anyone holding an unlocked phone can reach the cashier without typing anything.
What if the reset code never reaches my phone?
Check that the number starts with 01 and matches the account, then wait a full minute before requesting again. If two attempts bring nothing, contact Live Chat, which can verify the account and walk you through recovery without the code. Keep the SIM in the phone during the call.
Play only if you are 18 or older and the money is yours.
Set a deposit limit before your first bet, take breaks, and never chase a loss with a new deposit. Your number and identity documents are used for verification only.
Read the responsible gaming page